Last updated: August 2026
This policy explains what happens to the personal information you share with Jude Gibbs ("I", "me") through this website, by phone, or by email.
I hold an enhanced DBS (Disclosure and Barring Service) check, renewed regularly. Treatments for children and vulnerable clients are always carried out with appropriate care and, where relevant, a parent or guardian present throughout.
I ask for at least 24 hours' notice if you need to cancel or rearrange a session, so the appointment can be offered to someone else. If you cancel with less notice, or don't attend without letting me know, the session may be charged in full. If I need to cancel on my end, you'll always be offered a full refund or a rearranged appointment - whichever works best for you. Course and package bookings are refunded pro-rata for any sessions not yet used.
When you submit the booking or enquiry form, I collect your name, email address, phone number, and anything you choose to tell me about your health or the treatment you're interested in. I only ask for what I need to get back to you and plan your consultation.
Form submissions are sent directly to my email inbox via Netlify Forms so I can respond to your enquiry, arrange a consultation, and - if you go ahead - plan and deliver your treatment. I don't sell or share your details with third parties, and I don't use them for marketing unless you've separately agreed to that (for example, following me on social media).
Client health information is kept only as long as reasonably needed for continuity of care and my professional record-keeping obligations. If you'd like your details removed, just ask.
Under UK GDPR you can ask to see, correct, or delete the personal data I hold about you at any time. Contact me using the details on the Contact page and I'll deal with it directly.
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